Our Commitment To Privacy
Effective Date: April 17, 2019Your privacy is important to us so we’ve developed a Privacy Policy that covers how we collect, use, and store your personal information.This privacy notice discloses the privacy practices for (https://webperfex.com). This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:
- What information we collect;
- With whom it is shared;
- How it can be corrected;
- How it is secured;
- How policy changes will be communicated; and
- How to address concerns over misuse of personal data.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Cookies
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
SMS/Text Messaging Communications
WebPerfex Inc. may send SMS (text) messages to customers for the purpose of invoice notifications, payment reminders, and payment confirmations. By entering into a service agreement with WebPerfex Inc. and providing your mobile phone number, you consent to receive transactional text messages related to your account and billing.
Types of Messages
Messages may include, but are not limited to:
- New invoice notifications
- Payment reminders for upcoming or overdue invoices
- Payment confirmation receipts
Message Frequency
Message frequency varies based on your billing cycle. Typically, you will receive no more than 1-3 messages per billing period.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message. You may also opt out by contacting us directly via email or phone.
Help
For assistance with SMS messages, reply HELP to any message or contact us at hello@webperfex.com or (916) 572-7783.
Costs
Message and data rates may apply. WebPerfex Inc. does not charge for SMS messages, but your mobile carrier may charge standard messaging fees.
Data Usage
Your phone number is collected solely for the purpose of sending transactional billing notifications. We will not sell, rent, or share your phone number with third parties for marketing purposes. Your phone number is shared only with our SMS service provider (Twilio) for the purpose of delivering messages.
Supported Carriers
SMS messages are supported on most major US carriers. Carriers are not liable for delayed or undelivered messages.
Notification of Changes
We may use your personal information to send important notices, such as communications about changes to our terms, conditions, and policies. Because this information is important to your interaction with WebPerfex, you may not opt out of receiving these communications.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via email.